Money Back Guarantee
We offer a Money Back Guarantee on the parts we sell. If for any reason you are not satisfied with any of the parts you receive, you may return them for a refund. This guarantee is good for 30 days from the invoice date. The money back gurantee does not apply to custom or special order items.

Pricing
Pricing shown is subject to change and subject to stock on hand. In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Trail Duty LLC reserves the right to refuse or cancel orders placed for products listed at the incorrect price. If your credit card has already been charged for the purchase and the order subsequently cancelled due to a pricing error, Trail Duty LLC shall immediately issue a credit to your credit card for the initial amount charged. Trail Duty LLC reserves the right to refuse or cancel any order at its sole discretion.

Free Shipping
Items marked as "Free Shipping" will be shipped free to the lower 48 US states. Shipping to Hawaii, Alaska, and other territories may incur additional shipping charges.

Sales Tax
Orders shipped within the State of Texas will be charged and have withheld a 8.25% sales tax. Sales tax for orders shipped outside the State of Texas is not charged or withheld and are the sole responsibility of the customer.

Order Cancellation and Changes
To cancel or change an order please send an email to sales@trailduty.com or by telephone on 888 711 5908 (361 288 2466). Cancellation of an order or changes to an order can only be made before the order is shipped. After the order is shipped the products must be returned as per our Returns Policy.

Return Policy
Before returning any products, please contact customer service on 888 711 5908 (361 288 2466) or send an e-mail to sales@trailduty.com to request an (RMA) Returned Merchandise Authorization number. This RMA number must be placed on the outside of the returned package along with a copy of the original invoice and returned to Trail Duty LLC. Products returned within 30 days from the invoice date are eligible for a refund subject to a 15% re-stocking fee. Returns after 30 days from the invoice date will only receive store credit and be subject to a 15% re-stocking fee. No returns after 90 days from the invoice date will be accepted. Refunds will be given on products only, not labor/installation charges, shipping, or any other charges. All products must be returned in the original package, not be damaged or installed and must be in resellable condition. All returned products must be sent freight prepaid and are subject to a reboxing and restocking charge. Purchases of products designated as "Non-Returnable" on the product information page are final and cannot be returned for refund or store credit. Additional conditions apply to Free Shipping and Flat Rate Shipping returns as outlined in the following sections.

Free Shipping Returns, Warranty & Exchanges
Customer returns for products that received free shipping will have the actual outbound shipping charges incurred by Trail Duty LLC deducted from the refund. Replacement products shipped out for warranty or exchanges do not qualify to receive free shipping and will be billed at the actual shipping charges incurred by Trail Duty LLC.

Flat Rate Shipping Returns, Warranty & Exchanges
In the event that the flat rate shipping charge is less than the actual shipping charges, Customer returns for products that received flat rate shipping will have the difference between the actual outbound shipping charges incurred by Trail Duty LLC and the flat rate shipping charge deducted from the refund. Replacement products shipped out for warranty or exchanges do not qualify to receive the flat rate shipping charge and will be billed at the actual shipping charges incurred by Trail Duty LLC.

Warranty
All merchandise and products we sell is subject to the Manufacturer's Warranty & Restrictions. In most cases we are authorized by the manufacturer to handle or assist with warranty claims directly. Warranty claims will cover replacement or repair of the products only and will not cover labor/installation charges, damages or shipping charges. If you have a warranty question, please send an e-mail to service@trailduty.com for further warranty instructions.

Back Ordered & Drop Shipped Parts
We make every effort to have all products available for immediate shipment. In the event that part of your order is on Back Order, we will ship the available parts and mark the "Back Order" column of the invoice to designate those product(s) that are on Back Order. You will also be notified by phone or e-mail if any items are on Back Order and be given the estimated delivery time.

If any parts you order are out of stock in our warehouse, to save time, we will often have them Drop Shipped directly to you from the manufacturer. If an item is being Drop Shipped it will be denoted in the body of your invoice. We will also Drop Ship large or heavy items in order to keep the shipping costs to a minimum.

Shipping Damage Claims
Shipping damage must be reported to the delivery company or delivering freight company within 48 hours of delivery for a claim for replacement to be accepted. If you experience a problem with the delivery or freight company handling your damage claim, please contact customer service on 888 711 5908 (361 288 2466), or send an e-mail to service@trailduty.com for immediate assistance.

Sometimes a competitor will advertise a very low price for a product, but have only limited quantities available or no stock. If the item is out of stock or the competitor has limited quantities of an item, then the product is not eligible for Trail Duty price matching.

Low Price Guarantee
Trail Duty will not price match a competitor's price that has already been reduced by a price match to another retailer. Due to some manufacturer pricing policies we are unable to discount some product lines. The Trail Duty Low Price Guarantee does not apply to competitors' free offers, limited quantity items, open-box, clearance or closeout products, mail-in incentives, financing or bundle offers. Some competitors will advertise a low price, but with high shipping costs. This will be taken into account when calculating a price match. Trail Duty will make it's best attempt to match or beat a competitors price, but in no way guarantees to be able to do so in all cases.

Limitation on Liability
Trail Duty LLC will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Trail Duty LLC has been previously advised of the possibility of such damages, whether in an action. under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations will apply notwithstanding to any failure of essential purpose of any limited remedy. Some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, in which case the above limitations may not apply to you. All products purchased are used at the purchasers own risk.

Jurisdiction
This Agreement shall be governed exclusively by the laws of the State of Texas and shall be deemed to have been made in the State of Texas.

Entire Agreement
These terms contain the entire agreement of the parties and there are no other promises or conditions in any other agreement whether oral or written. These terms supersede any prior written or oral agreements between the parties. If any provision(s) of these terms is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Copyright
All site design, text, graphics, interfaces, and the selection and arrangements thereof, are the property of Trail Duty LLC or its suppliers and are protected by U.S. and other international copyright laws. Any unauthorized use of the materials appearing on this web site is in violation of copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Trademarks
Jeep^® and Mopar^® are refistsred trademarks of Chrysler Group LLC. Hummer^®, H1^®, H2^® and H3^® are registered trademarks of General Motors and are used for identification purposes only. All other trademarks, product names, and company names and logos are the property of their respective owners. Trail Duty LLC and the products offered by Trail Duty LLC are not affiliated with Jeep, Mopar, General Motors Corporation, Hummer, AM General, or any other automotive manufacturer.